Why Choose us?

Our passion to provide excellent service. The best we can offer.
From your first enquiry to our last handshake, we want you to receive the best service that we can offer. When someone you love dies you look for someone you can trust to help you. The many decisions to be made at this difficult time can be burdensome.

 

We lift the burden.

We are here to lift the burden from your shoulders. The Integrity Funerals team have their hearts set towards the compassionate care of the people and families who seek our help. Each member of the team values compassion, excellence, respect for your wishes, attention to detail and support for you, our client, throughout the entire funeral process.

Compassionate professionalism.

Compassionate professionalism is the hallmark of all that we do – taking your loved one into our care, interviewing you to arrange the funeral, administering the many details on your behalf, preparing for and taking care of the funeral itself. We continually strive to meet and exceed your expectations in the quality of care given to you and your loved one.

We understand respect.

One of the old phrases that we still sometimes associate with funerals is “… to pay our last respects”. As a society we still link funerals with respect. At various times through life we pay our respects with some ceremony to those around us on special daysSome of the occasions that we mark with ceremony are birthdays, baptism, graduation, marriage, key wedding anniversaries, citizenship, awards for community service or bravery… the list goes on. So it is appropriate to express our respect for our loved ones at their death by means of the funeral ceremony. Whether it is as simple as a family gathering at the graveside with no-one else present or as grand as a State Funeral televised across the nation from a great cathedral is not what’s most important to us. What matters is that, for a moment, we have put everything else aside to say “This person was important to us in life and deserves dignity and respect in death”.

We understand the importance of memories.

Having a funeral service is helpful because it provides an opportunity to bring old memories together and the opportunity to make new ones. Often a momentous time during the funeral ceremony is the compilation and sharing of stories that give insight into the life of the person who has died. Apart from the summary of where they were born, lived, went to school, worked and the like, this life story (sometime called a ‘eulogy’) will often include stories that give insight into their character. Sharing this information provides us as family and loved ones some “memory pegs” on which to hang our reminiscences of the privilege of knowing them.  It is also our chance to say to others who did not know them well, “See, he (or she) was one of the best!” After all, everybody is somebody’s hero. In addition, a funeral is a time to create new memories. The warmth and dignity of a meaningful funeral with loving and honest tributes is a powerful medicine to help heal the real pain of bereavement. This has even greater significance when death has come suddenly or unexpectedly, or we have not seen our loved one for a long time. Simply getting together with family and friends, experiencing the funeral, seeing the chapel, the casket, the flowers, hearing the words, thinking our thoughts and feeling the emotions can create a special “final moment” movie in our minds.